Frequently Asked Questions

Have questions? We've got answers.

Common Questions

Please make sure to bring a valid government-issued ID, your medical marijuana card (if required), and your order confirmation email when you visit Oklahoma Marley. These will be needed during check-in. We primarily accept debit card payments, but cash is also welcome, and ATMs are available on-site for your convenience. Please note that credit cards are not accepted.

If you’re unable to visit the dispensary for any reason, simply let us know by contacting us, or cancel your order directly online. You can cancel by scrolling to the bottom of your order and selecting “Cancel Order.” Alternatively, go to the “Order History” section located at the top-right corner of the screen (next to the cart icon) and choose “Cancel Order.”

For the health and safety of our community, if you’re feeling unwell, we kindly ask that you stay home and visit us when you’re feeling better.

Accepted Forms of Identification

  • A valid driver’s license issued by any U.S. state
  • A valid state-issued ID from any U.S. state
  • A valid U.S. Passport or International Passport
  • A valid U.S. Military ID or VA Card with photo and barcode
  • A valid Native American Tribal ID

Online ordering at Oklahoma Marley is designed to be fast and convenient. New customers will need to register before placing an order. After registering, select your store location and customer type, browse our real-time inventory, and add your desired products to the cart. Submit your order to complete the process, and a confirmation email will be sent once your order is ready for pickup.

You’ll receive an email notification once your order is ready for pickup at Oklahoma Marley. When you arrive at the dispensary, please present your order confirmation email to the security team at the entrance.

Orders are prepared and held on a first-come, first-served basis. Items are reserved for up to two hours, after which they may be released to other customers. If you arrive before the end of the business day, we will make every effort to complete your order; however, availability of certain products cannot be guaranteed.

Online ordering at Oklahoma Marley may be temporarily unavailable if it’s outside normal business hours. During operating hours, high demand may cause brief pauses in ordering, with service resuming at the start of the next hour.

Definitely. Our team of friendly Wellness Advisors is here to guide you - whether you're new to cannabis or looking for something specific. We're committed to helping you make informed choices in a relaxed, no-pressure environment.

To cancel your online order with Oklahoma Marley, scroll to the bottom of your order confirmation page and select “Cancel Order.” You can also go to the “Order History” tab located at the top-right corner of the screen (next to the cart icon) and choose “Cancel Order.”

While Oklahoma Marley usually fulfills orders quickly, wait times can occasionally occur during busy shopping hours. Even if your order is marked ready, there may be a short delay when you arrive for pickup due to higher customer volume.

Return and exchange policies are governed by state law. Please contact Oklahoma Marley for details on how defective product returns or exchanges are handled in Oklahoma.

Today’s cannabis market offers a wide range of product formats designed to meet diverse needs. Traditional flower continues to be widely used, but products like edibles, vape cartridges, concentrates, and topicals provide additional options for consumption and effects.

There are multiple ways to use cannabis, including traditional smoking, vaping, and ingesting edibles. Each method provides unique effects and benefits. Learn more about your options to select the method that best fits your needs.

THC (tetrahydrocannabinol) and CBD (cannabidiol) are key cannabinoids found in cannabis. THC is responsible for the psychoactive effects of cannabis, whereas CBD does not cause intoxication and may offer potential wellness benefits. Familiarity with these compounds can help you make informed product choices.

Oklahoma Marley offers several smoke-free cannabis options, such as edibles and beverages. These products provide an alternative to smoking or vaping, though their onset and effects differ. For more information, explore our Intro to Edibles guide.

Oklahoma Marley takes customer privacy seriously. Personal information, including email addresses and phone numbers, is securely stored and used solely for order management and for marketing communications with explicit consent. We do not share your data with third parties without permission

Oklahoma Marley stands out for our educational approach, friendly service, and wide product selection. We create a welcoming space for all customers-whether you're a first-timer or a regular-and we're always happy to help you explore new options.